The second-hand marketplace Users Share Frustration Over Size Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's garments but did not contact all users about the change.
Online Platforms Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification than originally posted because of the remapping.
Vinted explained the revised method more closely matches other platforms.
It has advised users to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Modifications
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.
